Tasking via WooCommerce

If you run a WooCommerce store, the fastest way to hand deliveries to The Frozen Food Courier™ is our two free plugins — the Cibarix™ integration platform. Install them, connect your store once, and orders flow to our cold-chain fleet automatically while delivery status flows back into WooCommerce. No webhook wiring, no custom code, no spreadsheets.

The two plugins that do the work

Both plugins are managed from a single Cibarix™ admin console inside WooCommerce. They are free, and every engine that talks to the courier ships OFF by default — you switch each one on when you are ready.

1. CBX Woo Shipping — live cold-chain rates at checkout

CBX Woo Shipping quotes real cold-chain delivery rates at checkout, straight from our rate card. Serviceability and zone pricing are resolved live — never hard-coded — so the price your customer sees is the price we will honour. It also supports promotions (for example free delivery over a threshold) and an optional delivery-status workflow on the order.

• Live rates from our rate card — serviceability + zone pricing, always current.
• Refuses or flags out-of-area addresses before the order is placed.
• Promotions and thresholds (e.g. free delivery over a set order value).
• Optional delivery-status workflow surfaced on the WooCommerce order.

Read more about CBX Woo Shipping →

2. CBX Woo Connector — auto-dispatch + status sync

CBX Woo Connector is what actually tasks the courier. It has two independent engines, both OFF by default, that you enable separately:

• Dispatch engine (outbound): sends the order to the courier for collection and delivery — no more manual re-keying into a separate system.
• Status engine (inbound): receives delivery-status updates back from the fleet and writes them onto the WooCommerce order, so your store and your customers always see the real state of the delivery.

Because the two engines are independent, you can start with dispatch only, add status sync later, or run both. Each order carries its own reference end to end, so nothing is duplicated or lost.

Read more about CBX Woo Connector →

How it fits together

1. Customer checks out. CBX Woo Shipping shows the live cold-chain rate for their address.
2. Order is paid. CBX Woo Connector’s dispatch engine sends it to the courier and a waybill is created.
3. As the delivery progresses, the status engine writes updates back onto the order — dispatched, scheduled, out for delivery, delivered.

You get all of the automation that store owners used to hand-build with webhooks and REST calls — without building or maintaining any of it. Browse the full range on the CBX plugins index →

Delivery statuses you will see

As a delivery moves through the fleet, the status engine reports these milestones back onto the order. You no longer have to build a custom order-status ladder by hand — the plugin maps them for you:

• Dispatch Ready / Planned — the order has been accepted and scheduled.
• Dispatched — collected and on its way into the network.
• Out for Delivery / Enroute — on the vehicle for the final leg.
• Completed / Delivered — delivered to the recipient.
• Failed — delivery could not be completed (with the reason).

Not on WooCommerce? Use the Carrier API

Shopify, Wix, a custom cart, an ERP — any platform that can make an authenticated HTTPS request can task The Frozen Food Courier™ directly through our hosted Carrier API. It is the same engine the plugins use under the hood.

• Endpoint: POST carrier/v1/shipment
• Auth: Bearer token (an API key issued to your store, sent over HTTPS).
• Request: a shipment_request with the recipient, delivery address, items/weight, and your order reference.
• Response: an accept / hold decision, and a waybill on acceptance.
• Status back: cryptographically signed webhooks keyed to your order reference (dispatched → scheduled → delivered), so you can verify authenticity.

A worked shipment_request maps cleanly to the fields any store already holds — recipient contact, delivery address, order reference, and a task action of UPDATE or CANCELLED. If a shipping address is missing we fall back to the billing address, and you can pass a dispatch-ready date for scheduled deliveries.

See the Carrier API + request credentials →

Advanced / manual alternative

Prefer the plugins. They give you rates, dispatch and status sync with nothing to maintain. If you have an unusual setup and genuinely cannot use them, it is still possible to hand-roll an integration — for example firing a WooCommerce webhook (with or without a plugin such as WunderAutomation) or calling the WooCommerce REST API to push order data, and using a custom order-status ladder or a tool like WooCommerce Order Status Manager to track progress. These manual paths, and CSV/MAKE/Zapier-style bridges, are supported only as a fallback and are not the recommended way in. For anything non-WooCommerce, use the Carrier API above rather than a bespoke bridge.

Get started

1. Register as a merchant to receive your store credentials.
2. Install CBX Woo Shipping and CBX Woo Connector and connect them from the Cibarix™ console.
3. Switch on rates first; enable the dispatch and status engines when you are ready.

Ready to connect your store? Start at the CBX plugins index, or go straight to CBX Woo Shipping and CBX Woo Connector. Not on WooCommerce? Use the Carrier API.