At BlueSage Couriers, we care about Your Privacy. This policy document explains how we obtain, use, and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).
We are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully, and transparently. The Protection of Personal Information Act (“POPIA”) creates the following rights for You as a South African citizen and / or data subject:
According to the Act “personal information” means information relating to an identifiable, living, natural person and where it is applicable, an identifiable, existing juristic person. Further to the POPI Act (“POPIA”), we also include the following items as personal information:
We collect and process your personal information mainly to contact you for the purposes of fulfilling your delivery requests, understanding your requirements and needs (contact us or request for quotes), and delivering services accordingly. For this purpose, we will collect contact details and shipping details, including your name, address, and telephone details.
We collect information directly from you where you provide us with your personal details. Where possible, we will inform you what information you are required to provide to us and what information is optional.
Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information.
While you visit our site, we track:
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
When visitors or you submit a form, we capture the IP Address for spam protection. We also capture the email address and might capture other personal data included in the Form fields.
We DO NOT ask for credit card or payment details, nor do we store these details.
We will use your personal information only for the purposes for which it was collected and agreed with you. In addition, where necessary, your information may be retained for new order, repeat order, legal or research purposes.
We may disclose your personal information to our service providers. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act.
We may also disclose your information:
Visitor comments may be checked through an automated spam detection service. We collect information about you during the checkout process on our store.
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.
Our security policies and procedures cover:
When we contract with third parties, we impose appropriate security, privacy, and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.
We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You have the right to request a copy of the personal information we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You have the right to ask us to update, correct or delete your personal information.
Members of our team have access to the information you provide us.
No one in our organization have access to any other information, including payment or financial. We do not capture, nor do we store this information.
We do not process online payments.
The following services and plugins are used on our website, and may add Cookies:
The following services and plugins require integration with other 3rd party services: